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Our strategy
We aim to respond to all queries within 24 hours, and to reach a resolution - or let you know the next steps we'll take towards one - within five days.
Our strategy
Learn about latest developments across the ESO and get in touch with our press office if you’re a journalist with a press enquiry.
Charging
The BSUoS charge recovers the cost of day-to-day operation including the cost of balancing the electricity transmission system.Who does this charge apply to?Please note that there are exemptions to…
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Charging
BSUoS Fixed Tariff 5 and Draft Tariff 6 - June 2024 v1
Our strategy
Welcome to ESOWe are the electricity system operator for Great Britain, making sure that Great Britain has the essential energy it needs by ensuring supply meets demand every second of every day.…
Our strategy
The ESO is at the heart of the transformation to a fully decarbonised electricity system by 2035, while continuing each day to reliably and safely move electricity across Great Britain second-by-…