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Connections
We recognise the challenges currently facing our connections customers and the need to update the connections application process. As a result, we launched the Connections Reform project to address…
Connections
Update: 04/06/2024Read our latest letter to customersThe temporary two-step connection offer process that was in place from 1 March to 27 November 2023 in England and Wales has now concluded.…
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We aim to respond to all queries within 24 hours, and to reach a resolution - or let you know the next steps we'll take towards one - within five days.
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Connections
Glasgow Compliance Seminar 26 June 2024 slides